Fraktpolicy

Shipping

Global shipment from Sweden.*

All orders will receive a confirmation email when the order is placed and another email when their order has been dispatched. Please allow 3 working days for all orders to process. All orders will be shipped out on normal weekdays, Monday to Friday.

Please ensure you enter your correct and complete delivery address when placing an order as we cannot be responsible for orders that go missing due to incorrect delivery details. For all shipping please include your contact phone number so that the courier may contact you if there are any problems with delivery. If you do not receive a shipping confirmation email within 4 working days, please contact customer service. Thank you.

For insurance and extra cover please email us at vocekimonos@gmail.com

Shipping within Sweden

Delivery estimate is 2-4 working days from dispatch. Always Free Shipping* to all our customers within Sweden. 

Shipping World Wide

We deliver to all corners of the world. Delivery estimate is 4-10 working days from dispatch depending on what shipping service you choose. 

You will receive a confirmation e-mail from us when your order is shipped. Once reaching your country, it may take additional days for the package to be passed through customs. This additional time varies with each country outside the EU countries.

Free Shipping Limits*

We are pleased to offer fast and convenient shipping options for our customers. For those located in Sweden, we offer free shipping with a delivery time of 2-4 business days. For our international customers, we offer free shipping for orders over 199€ with a delivery time of 4-10 (depending on region) business days via UPS. We strive to provide the best customer service and shopping experience possible.     

Taxes

All international customers are responsible for customs import taxes and duties within their own country. We will include an invoice with each parcel stating the full amount of each package.

Ordering Custom Made Clothing and Gear

Ordering custom clothing and gear is easy, but it's important to understand our shipping policies. When you order custom items, they will be shipped directly from our factory located outside the European Union (EU).

If you're an EU customer, please be aware that you will be responsible for paying import taxes and duties upon delivery. Customers outside the EU will also be responsible for paying taxes and duties, as is typical when ordering from international companies.

Keep in mind that all international customers are responsible for paying customs import taxes and duties within their own country.

To help you with this process, we will include an invoice with each parcel, stating the full amount of the package.